Space9 Casino tells you what it checks before you sign up, so the paperwork never comes as a surprise later.
Step Guide
The usual worry is a typo that stalls the sign-up, so each step names what to watch closely.
At this point you choose the e-mail address that logs you in plus a password. Pick an inbox you check daily, since the confirmation and any reset link go there.
The name and date of birth you give here must match your photo ID exactly, down to spelling and order. Any difference will hold up the document check that comes after.
Pick Australia if you live there, then the currency of your balance. The balance is kept in AUD and shown as A$ on every page.
Extra Playing Funds
The welcome offer opens once registration is done, and you choose it in the cashier when you deposit.
New players
144% capped at A$1,310 + 72 free rounds
Pick it in the cashier with a minimum deposit of A$13. You get 144% up to A$1,310, 72 free spins, 31x wagering, valid 19 days.
Claim bonus18+ · Gambling can be addictive, so play responsibly and within your budget.
Returning players
50% capped at A$380
Deposit at least A$13 each week to claim a 50% reload up to A$380. It carries 31x wagering and stays valid for 7 days.
Get bonus18+ · Gambling can be addictive, so play responsibly and within your budget.
Weekend players
20 spins
Top up with at least A$26 on a weekend to receive 20 free spins. Spins carry 31x wagering and are valid for 1 day.
Claim now18+ · Gambling can be addictive, so play responsibly and within your budget.
You will have settled your email, password and currency before the sign-up starts.
The screen after sign-up asks you to confirm your email address, and that link completes the sign-up. Next, the cashier lists the payment methods, from Paysafecard and Skrill to PayID and Google Pay, so you can check which one your bank supports before you deposit. The welcome offer is picked in the cashier at the moment you make that first deposit. Your identity documents are checked at the latest before your first withdrawal, which the licence MGA/B2C/452/2012 from the Malta Gaming Authority requires. Plan for 69 hours for that check.
The sign-in screen asks for the email address and password you chose at sign-up. Use a password you use nowhere else, and keep it out of notes on your phone. If you forget it, the site sends a password reset link to the email address on your account. That mailbox is the key to the account, so protect it with its own strong login and two-step checks where your provider offers them. Never forward the reset link, because anyone who opens it can take over the account.
The currency field on the sign-up page sets the unit for every balance, and this site shows amounts in A$. Before you start, decide which email inbox you will still open in two years, because reset links and account notices go there. A mailbox you check often matters more than a neat address. Also choose a password you have not used on other sites, and keep it in a password manager rather than a note.
Gather these before you open the sign-up form.
Three documents in total
The Malta licence requires these checks, and a review can take up to sixty-nine hours.
| Document | What it confirms |
|---|---|
| photo ID | Who you are, matched to your details · Before first withdrawal, at the latest |
| proof of address | Your residential address · Before first withdrawal |
| payment card image | Ownership of the payment card · Before the first payout |
Know your answer fast
Most players worry about an account that gets closed later, so check these first.
| Condition | What applies here |
|---|---|
| Lowest permitted age | 18+ only |
| Who may register | Residents of Australia |
| Accounts per person | One account only |
| ID name match | Exactly as shown on photo ID |
| Currency on the account | A$ Australian dollars |
| Opening payment | From A$13 |
Getting Assistance
Support runs 24/7 on live chat and by email at [email protected]. Use chat while the sign-up is still open on your screen. Use email when the problem needs a written record, and note the time the sign-up failed.
Chat is quickest for a sign-up that stops on a screen. Keep the name of the step where it stopped, and any error message word for word.
Email suits a problem too long for chat or one chat could not settle. Your message stays in writing, so you can refer back to it.
Before you write about access, note the email address you signed up with, the step that failed and the time. Those three details help support find your attempt.
Sign-up help
Most players worry that a sign-up message means they must start a second account.
The screen reports an existing account under this email. Each player may hold only one account, so an earlier sign-up with the same details is still on file.
A message says the entered details do not match your identity document. This usually means a single field, a middle name for example, differs from the ID.
Here the screen says the country or age is not accepted. Players must be 18+ and live in Australia, so a birth date or address outside those rules stops sign-up.
After this, you will have checked our licence and fixed any stuck sign-up.
Live chatDetails on your account should match your photo ID, because the checks compare the two. Before you change your name or email, contact support through live chat or at [email protected], so the account and your documents stay in step.
Space9 Casino Ltd. holds licence MGA/B2C/452/2012 from the Malta Gaming Authority. Its company number is C-67499 (Malta), and the office sits on Spinola Road, Sliema. Keep these details at hand, so you can compare them with what the site shows.
Nothing needs typing for the welcome offer. You choose it in the cashier when you make a deposit, so the sign-up itself has no extra step.
Registration does not need a deposit. You make your first deposit in the cashier, starting from A$13. POLi, PayID and Google Pay are among the methods the cashier offers.
Send the request to live chat or [email protected]. Support runs around the clock, so you can ask at any hour. If you only need a break, the cooling-off period is open to you from the first day.
The welcome offer is chosen in the cashier with a deposit, so it only becomes available at that point, not during sign-up. Each offer has its own validity period, so make the deposit when you are ready to play.
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